§1 Membership

All memberships are personal and may not be used by others. If in doubt, Harmony Pilates Studio can ask to see ID. Changes to personal data such as name, address, e-mail, phone number, and bank account must be notified to Harmony Pilates Studio.

§2 Duration of membership

In the case of a running membership paid by a PBD-/DIBS agreement, the membership continues until the agreement is terminated by either one of the parties (refer §3). A membership paid with cash automatically terminates when the time period covered by the paid amount expires. Under no circumstances will pre-paid cash membership be refunded – neither full or partial amounts.

§3 Termination of membership

Cash memberships cannot be terminated in the agreed-upon period of time. The term of notice for monthly membership (PBS or DIBS) runs until the end of the current month plus one month. Notice must be given via email to Harmony Pilates Studio at info@harmonypilatesstudio.com. A monthly membership cannot be terminated in a period of suspended membership.

§4 Price change 

Harmony Pilates Studio reserves the right to make price changes. Notification of such changes will be sent via email (to members who have provided their email address) at least 60 days before the price change becomes effective.

§5 Conditions of membership

Harmony Pilates Studio is allowed to change the conditions of membership with 30 days notice. In case of changes, these will be displayed at the studio.

§6 Available spots 

Harmony Pilates Studio cannot guarantee available spots in classes as classes are allocated on a first come, first served basis. We recommend you come 10 minutes before the class starts, and get ready. Your login must be registered by the system, and it is the responsibility of the member to ensure this is done correctly.

§7 Notification of cancellation

7.1 In case of cancellation for classes at Harmony Pilates Studio, the notification must be given by canceling online at least 12 hours before the class begins, or you will be charged for the class if you hold a cash membership (vouchers), and in case of a monthly membership, you will be charged 50 DKK. Additionally, a no-show fee of 50 DKK will be charged if you do not attend your booked class.  

7.2 Notification of cancellation of private or duet classes must be given at least 24 hours before. Late notification of cancellation will be charged without exceptions.

§8 Classes on offer 

Harmony Pilates Studio reserves the right to continually change the amounts of classes on offer. The number of classes depends on the number of members. If less than 4 participants have signed up for a class, the class can be canceled by Harmony Pilates Studio with 8 hours’ notice.

§9 Suspension of membership

It is possible to suspend a membership for a minimum of 1 month and a maximum of 6 months – for no more than two times a year. Notification of suspension must be given via email before the first day of the month where you want the suspension.

§10 Right to cancel a purchase 

Purchases made on the internet give you 14 days right to cancel the purchase. However, if you chose a start date within the following 14 days, you waive the cancellation right on the start date.

§11 Receipt 

The receipt for the purchase is sent to the email address provided. The customer is responsible for entering the correct information.

§12 Payment card requirement for membership

Before a withdrawal from your payment card can be made, the information on your card must be in accordance with PBS’ database of payment cards. The payment card must be active, and it must be possible to complete a transaction for the amount of the membership. The payment card, which is used for the withdrawals, must be able to complete transactions via the Internet.

§13 Updating data of the payment card 

The data of the payment card can be updated by logging into online booking and choosing “Brugerprofil” – “Autoriser betalingskort”. Data of payment cards can be renewed or deleted by contacting Harmony Pilates Studio. The customer always holds the responsibility to ensure that the data is correct. If the customer does not comply with this condition, Harmony Pilates Studio can suspend/terminate the membership without warning.

§14 Valuables

Valuables can be brought along with you into the classroom as Harmony Pilates Studio is not responsible for the loss of valuables due to theft or damage.

§15 Liability 

All training is at your own risk. As a member of Harmony Pilates Studio, you are responsible for being in a state of health that allows for your participation in training. Harmony Pilates Studio is not liable for personal injuries as a result of an accident in the studio. Moreover, Harmony Pilates Studio complies with the Danish law of torts within this area.